Search results for how it works
293 articles found
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How To Translate Groundhogg using Loco Translate
Loco Translate is a free WordPress plugin that allows you to translate text from other plugins in your WordPress dashboard. 1. Get Loco Translate Download and install Loco Translate in your WordPress
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How Do I Provide Support Admin Access?
If you have an ongoing technical support ticket, you may be asked to provide administrative access to the support team so that we can troubleshoot your issue. Why do we need admin access? Our support
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How to add multiple outgoing STMP services
If you are sending a high volume of email, you may want to differentiate the service you use for Transactional email and Marketing email. Definitions: Don't know the difference between transactional
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How Do I Claim a Course Voucher?
If you have received a voucher code for a course, here is how you can claim it. Already have an account? In your dashboard, click on Redeem a Voucher Then enter your voucher code and click submit.
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Backup & Restore: How to backup Groundhogg
The Backup & Restore extension provides a simple way for you to backup Groundhogg safely and restore it without having to make any other changes to your site. Backing up Groundhogg To backup
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Booking Calendar: How to manage appointment availability
If you want to manage your appointment availability for the Groundhogg booking calendar, you'll need to follow these steps. How to navigate to availability settings: First, log into your WordPress
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Elementor Integration: How to Connect to Groundhogg
Elementor is a popular page builder plugin for WordPress which makes it easier to build beautiful pages. The Elementor PRO version of the plugin (which is a paid upgrade from Elementor free edition)
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Booking Calendar: How to Sync Google Calendar
Please follow the step below to configure two-way sync with Google Calendar. Navigate to the calendar you want to sync, then go Integration, then click connect to another Google account. After you
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Form Styling: Introduction
Note: The Form Styling extension no longer works with the form editor. This extension is not available for sale. The form's styling will default to the theme style. The Form Styling extension which
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How to add CC addresses to your emails
If you want to CC an email address, like from a custom field, to an email that you are sending you can use the email Custom Headers feature which is located underneath the email content section. To
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Zapier Integration: How to integrate Groundhogg with Thriveleads
Integrating with Thrive Leads can be accomplished in two ways. 1. You can use the Zapier addon (which is included in the Pro plan or above) from Groundhogg and set up a Zap. Documentation for the
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Booking Calendar: How to connect your Zoom account
Groundhogg booking calendar allows you to connect with Zoom if you wish to do so. How to connect to your Zoom account: Log into your WordPress install. Click on the Groundhogg/calendars link:
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Installation: How to Install and License an Extension
Just purchased an extension or a premium plan? Follow these steps to install and license your purchases in Groundhogg. Purchase a Plan or Extension First you need to get a license key for one of our
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How To Change a User to an Administrator
If you need to change a user role to an administrator for our support team, please do the following. Find the needed user. Go the user record you wish to use as a support user for our team. WordPress
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How to override templates in your child theme
If you want to customize the various templates in Groundhogg you can do so by defining a groundhogg-templates folder in your child theme and overriding any template files there. Your child theme
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How to Use Emojis in Email Subject Lines
If you're looking to spice up your email subject lines emojis are a very popular way to do just that! Follow the instructions below to insert emojis into your subject line. Choose the Emoji You Want!
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Booking Calendar: How to integrate with Google calendar
Groundhogg booking calendar allows you to integrate with Google if you wish to do so. How to integrate with Google Calendar: Log into your WordPress install. Click on Groundhogg > Calendars: Navigate
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[gh_contact] Shortcode
This shortcode allows you to merge contact data into your content. This code works on a per-field basis, and you can also pass a default parameter in the event that the field doesn’t exist.
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Do you offer Two-Factor Authentication
Groundhogg's Account Dashboard can be set up with Two-Factor Authentication(2FA) which significantly improves login security. Groundhogg uses WordFence for its 2FA. 2FA works with a number of
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WooCommerce: Tools
Sync WooCommerce Orders If you were using WooCommerce before installing Groundhogg then the WooCommerce orders won’t be synced with the Groundhogg contacts. You can sync them using our Sync
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Booking Calendar: How to send admin notifications for appointments
Once people start booking appointments through your calendar, you're going to want to be able to get notifications so you can stay on top of things. How to set up admin notifications: First, log into
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Divi Integration: How to connect the divi optin module
To connect the Divi optin module you must use tags. Follow these steps to connect to the Divi optin module. Connect Divi to Groundhogg There are several steps to connect Groundhogg to the optin
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Booking Calendar: How to create an appointment booking page
You can create the front end of your appointment solutions by embedding the Google calendar into a page by using the automatically generated shortcode. To find the shortcode you need to follow the
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Divi Integration: How to connect the divi contact form
To connect the Divi contact form, insert the Divi Contact form benchmark in any funnel. This will work for any Divi contact form on your site.
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Booking Calendar: How to create a new booking calendar
Once you are ready to create a new Groundhogg booking calendar, you can do so under the menu. How to create a new Groundhogg booking calendar: Under the Groundhogg menu choose calendars. Then, click
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Advanced Features: Introduction to the Advance Timer
The advanced timer is available in the basic plan or above. What does the advance timer do? The advanced timer allows you to set a time limit between actions. It allows you to use common language as
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Easy Digital Downloads Integration: Tools
Sync EDD Orders If you were using Easy Digital Downloads before installing Groundhogg then the Easy Digital Downloads orders won’t be synced with the Groundhogg contacts. You can sync them using our
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GiveWP Integration: Tools
Sync GiveWP Donations If you were using GiveWP before installing Groundhogg then the GiveWP donations won’t be synced with the Groundhogg contacts. You can sync them using our Sync GiveWP Donations
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Booking Calendar: How to manage appointments via the admin area
In order to manage your appointments with the Groundhogg Booking calendar, you will have to navigate to the appointments menu item. How to check and edit your upcoming appointments: You can check
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Booking Calendar: How to send contacts SMS notifications for appointments
Once you have set up the notifications you want to send to your contacts after they book an appointment on your calendar, you will want to set up SMS. How to set up SMS notifications for contacts:
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How To Send A Plain Text Version Of An Email
Email deliverability increases if the emails you send contain a plain-text version of the email. Groundhogg supports automatically generated plain-text versions of the emails you send and attaches
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How to allow uploading & downloading of CSVs on multisite
If you can't upload or download CSV files on your multisite it's because you have to add CSV as a supported file type in your network settings. Go to your Network Settings. Scroll down till you find
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Tutorials: How to delete plugin folder via FTP or cPanel
If you remove a plugin using the WordPress dashboard and try to reinstall it but aren’t able to activate it because of an error you will need to delete the plugin folder before you can install it
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Troubleshooting: How To Get Your Extensions After Upgrading Your License
If you have recently upgraded your license, your new access may not be reflected in your site right away if you use the extension installer to download your extensions. To see an updated list of
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Booking Calendar: How to send contacts email notifications for appointments
Once you've set up your own notifications, you can set up and customize the notifications that your contacts will get after booking an appointment on your calendar. How to set up contact
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Booking Calendar: How to add custom notes to appointment card
The Groundhogg booking calendar offers the ability to leave private notes on each appointment. You don’t need any other extension to use this. Go into the appointment that is booked (that will be
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Advanced Features: How to connect Groundhogg on two different sites
Sometimes you will want to have Groundhogg installed on separate sites. For example, a subsite for your LMS (LearnDash, LifterLMS) and your main site for marketing and eCommerce. There is an
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Backup & Restore: How to restore Groundhogg from a backup
Need to restore a Groundhogg Backup? Make sure you have the Backup & Restore extension installed. Restore Groundhogg. Go to Groundhogg > Tools > Backup & Restore. At the bottom of the form, select
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LearnDash Integration: Introduction
LearnDash is a top-tier LMS plugin that allows you to turn your WordPress website into a learning portal for your customers. With the Groundhogg LearnDash integration, you'll be able to use events in
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AWS Integration: How to set up AWS Cron for better performance
You can set up something we can AWS Cron to improve the overall speed and performance of your site. First, navigate to Groundhogg > AWS (SES & SNS) > Advanced Setup in your WordPress site. Once there
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How to add a note through a funnel or internal form
HOW TO: WEB FORM BENCHMARK & NOTES Create a Meta field in a Contact named "Note" to store the notes associated with the contact. Navigate to the funnel that contains the Web Form Benchmark you want
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Advanced Features: How to tag contacts who opened a broadcast email
1. After your Broadcast has been successfully sent, click on “Broadcasts” then go to Sent Tab 2. Under the “Stats” heading, click on the number beside “Sent”. Note: You can also follow the same
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Add an external cron-job: cron-job.org
Using an external cron-job service like cron-job.org is the easiest solution to creating cron-jobs quickly. Are you hosted on SiteGround? cron-job.org no longer works for SiteGround, please use the
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How do I redirect a contact after they have confirmed their email?
If you want to redirect the contact to a landing page after they have confirmed their email address you can do so with the following replacement code syntax. Formatted link:
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Tutorials: How to setup a lead magnet download funnel in 7 steps
A Lead Magnet is a great way to turn cold traffic into warm traffic (traffic that spends money). By providing value ahead of asking for a deep commitment, you take the first step in the customer
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What to do if the gh-cron is not verifying?
If you are unable to verify the Groundhogg cron job gh-cron.php then you will have to rely on the WordPress cron wp-cron.php. This is not a big deal but will result in a slight performance hit on
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Advanced Features: How to add custom HTML email templates from third party platforms
If you are using a third-party platform to design your emails, you can use the Import HTML Template feature to send the email with Groundhogg. When adding a new email, click the Import HTML Template
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AWS Integration: How to answer questions when moving from SES Sandbox to production
AWS (Amazon Web Services) will ask you a few questions when you want to move from their sandbox to production. Amazon has said they do this to prevent fraud and abuse of their services. Before you
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Booking Calendar: Calendar Settings
Groundhogg Booking Calendar provides various settings that allow calendar owners to manage their appointments efficiently and with ease. General Settings Booking Calendar contains distinct setting
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Custom Fields in Groundhogg 2.6
With Groundhogg 2.6 and above having changed up a bit on how things are arranged, we thought it would be helpful to make this guide. Table of contents: Adding a new custom field tab Deleting a custom