MailHawk - The From address is not authorised

If you are using MailHawk with Groundhogg and have emails that are not sending because of the  "The From address is not authorised" error. You may need to change the From address to the one(s) verified by MailHawk.

To verify what domains you have, please go to the MailHawk Plugin page which is found under the Tools section of WordPress.

Under the Domains tab, you will be presented with a list of domains. 

If the From email address you are using does not have the domain, register a new domain to be able to send emails from it.

Here are the steps to configure the DNS, verify the SPK and DKIM. 

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us