Text Messaging (SMS): Introduction

Groundhogg's amazing stacks provide access to SMS marketing along with email marketing. 

You can enable SMS marketing in Groundhogg by installing the SMS plugin on your website. You can download the plugin from our website or getting it as part of the pro plan (or above).

Once you successfully install the SMS plugin you will be able to see a new section under Groundhogg. Using this section you can create a new SMS template. 

Groundhogg SMS supports the replacement code where you can send personalized SMS to contacts.

With the SMS plugin, Groundhogg adds actions where you can send emails from the funnel.

NOTE: You will need at least one service plugin to send SMS to contact.(ex: Twilio, AWS, SMS77 etc.)

Groundhogg SMS also provides the functionality of link tracking. This feature restructures the links and if you want to turn it off you can do so by using the tracking link option in the Groundhogg settings area under the SMS tab.

When Groundhogg sends SMS to the customer it will add your website name at the beginning of the SMS so users can identify where it is coming from. You can also disable this feature by enabling remove website name option in the settings area.

When Groundhogg sends SMS it fetches the contact's country from contact metadata. If the contact does not have a country, it is set to the USA by default.

You can set a different default country for contact according to your need by setting the default country option.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us