Manage Logs

In the Manage section, you will find 4 tools.

• Purge historical event logs
• Cancel Waiting/Paused Events
• Fix unprocessed events
• Purge historical activity logs

These tools can help with issues such as stuck processes or purging logs to clear up space.

Purge historical event logs

To purge Cancelled/Skipped/Failed or Completed events:

1. Enter the value of Years, Months, Weeks or Days for "Delete completed event logs older than...". Example: 1 Weeks
2. Select the type of log that should be deleted.(Everything, Broadcast events, Funnel events,Other events)
3. Type "confirm" and click the [ Delete ] button

Cancel Waiting/Paused Events

To cancel Waiting/Paused events:

1. Select the type of log that should be deleted. (All waiting events, All paused Events, All broadcast events, All funnel events,)
2. Type "confirm" and click the [ Cancel ] button

Fix unprocessed events*

If there are unprocessed events you will be presented with a link( View a list of X unprocessed events. )

*Processed events can be caused by website times out while the queue is running, or there is a fatal error

To handle unprocessed events:

1. Select the action you would like to take( Cancel them or Fix them and then run immediately )
2. Enter the value of time( Older than, Within the last - Number of: Years, Months, Weeks or Days ) that this action applies to. 
3. Type "confirm" and click the [ Submit ] button

Purge historical activity logs

To purge historical activity logs:

1. Enter the value of Years, Months, Weeks or Days for "Delete completed event logs older than...". Example: 1 Weeks
2. Select the type of log that should be deleted.(Everything, Email Opens, Email Clicks, Login history)
3. Type "confirm" and click the [ Delete ] button